1. Overview

This Privacy Policy explains how RI.TEC Srl (“RI.TEC”, “we”, “our”, or “us”) collects, uses, discloses, and protects your personal data when you visit our website or interact with our services, in accordance with the EU General Data Protection Regulation (GDPR).

RI.TEC Srl

Via Benito Graziani, snc 02015 Cittaducale (RI), Italy VAT No. 01214180570

Email: info@rtecenergy.com PEC: ri.tecsrl@pec.it

Tel: +39 0746 1725674

Data Controller

RI.TEC has appointed Mr. Pietro Maglioni as Data Processor for processing activities related to this website.

2. Personal Data We Process

2.1 What Personal Data Means

“Personal data” refers to any information that identifies, relates to, or could reasonably be linked to an individual. Data that have been anonymized or aggregated to the point where identification is no longer possible are not considered personal data.

2.2.Data We Collect

We may collect the following categories of personal data:

  • Data you provide:

Information you submit when filling out a form or contacting us, such as your name and email address.

  • Data collected automatically:

Technical and usage information including your device type, IP address, operating system, browser type, cookies, diagnostic data, analytics information, session details, and location data.

  • Data from third-party services:

We do not sell or transfer your personal data. However, our website uses third-party tools (e.g., Google Analytics, Facebook social widgets) that may collect information to enable features and analytics.

3. How We Use Personal Data

We process your personal data for the following purposes:

  • Service provision and improvement:

To operate, maintain, and enhance our website and services. Processing is based on our legitimate interest in delivering an efficient and secure service.

  • Communication and support:

To respond to inquiries and, with your consent, to send you marketing communications. You may withdraw consent at any time.

  • Security and fraud prevention:

To protect our website, users, and systems from misuse, unauthorized access, and unlawful activity. This processing is based on legitimate interest.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enable core functionality, understand how users interact with our website, personalize content, and improve performance.

You may manage cookies through your browser settings. Disabling cookies may affect website functionality. For details, consult our Cookie Policy.

5. Third-Party Tools and Integrations

We use trusted third-party providers to support our website:

  • GoogleAnalytics–foraggregatedtrafficanalysisand performance insights.
  • Facebook social plugins – to enable content sharing and engagement features.

These services may collect usage data and cookies in accordance with their respective privacy policies.

6. Data Sharing

We do not sell or commercially disclose your personal data. Data may be shared only with service providers acting on our behalf or when required by law. All service providers are bound by confidentiality and data-processing agreements.

7. Data Retention

We retain personal data only for the period strictly necessary for the purposes for which it was collected:

  • Contact form data: 6 months
  • Analytics data: 1 year

8. Data Security

We implement appropriate technical and organizational measures designed to safeguard personal data from unauthorized access, alteration, disclosure, or destruction. Access to data is limited to personnel and service providers acting under strict confidentiality and security obligations.

9. Your Rights

Under GDPR, you have the right to:

  • Access your personal data;
  • Request rectification, erasure, or restriction of processing;
  • Request data portability;
  • Object to processing based on legitimate interest or for direct marketing;
  • Withdraw consent at any time;
  • File a complaint with the Italian Data Protection Authority.

To exercise your rights, contact us at: info@rtecenergy.com

PEC: ri.tecsrl@pec.it

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page. Continued use of the website following updates constitutes acceptance of the revised policy.